Nexus Logistics
Real-time logistics and China market tours app for users
Introduction
Nexus Logistics is a two-sided platform built to simplify the shipping process: a mobile app for customers and a dashboard for company staff. Customers get full visibility into the logistics process, place orders, and track deliveries in real time. The platform also lets users explore markets in China, book group tours, and connect with local producers.
Problem
Customers had no transparent way to track a delivery — once an order was placed, its whereabouts were unclear. Staff had to juggle client communication, order details, and new-customer data across separate tools. Entrepreneurs wanting to source from China lacked reliable market information and a direct line to local producers.
Yechim
We built a single, real-time logistics ecosystem. The mobile app lets customers place orders, track delivery on a live map, and message staff directly. The dashboard gives workers one place to manage all deliveries, order details, and incoming customer information. A dedicated China-markets section lets users explore markets, book group tours, and connect with local producers — all inside one app.
Natija
After launch, the company's recurring customers grew from 50–60 to 400–500, with the total customer base reaching 1,000. Previously, explaining a shipment's location to each customer by phone took 10–15 minutes — adding up to 525 minutes, or 8–9 hours a day, spent only on calls. Now customers track deliveries themselves in real time through the app, freeing up nearly all of that staff time and pushing customer satisfaction to a very high level.
400–500 — Doimiy mijozlar (avval: 50–60)
1,000 — Total customer base
8–9 hours — Time saved daily (instead of 525 min of calls)
Real time — Delivery tracking (no calls needed)
Contact
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